Another great tip is echoing--saying back to someone what you heard them say (but in your own words). It makes them feel heard and confirms you are interpreting them correctly.
Yes...I heard Jocko Willink on a podcast once talking about a study that said bartenders who were echoing/mirroring the people they were serving made much more tip $ than ones who were doing whatever else. A funny example showing that.
SOLID BRO! ORALE CARNAL!
Muchas gracias como siempre mi amigo!
Another great tip is echoing--saying back to someone what you heard them say (but in your own words). It makes them feel heard and confirms you are interpreting them correctly.
Yes...I heard Jocko Willink on a podcast once talking about a study that said bartenders who were echoing/mirroring the people they were serving made much more tip $ than ones who were doing whatever else. A funny example showing that.